Full Service & Support for your Technology
CONTRACT NEGOTIATION & RFP MANAGEMENT
A large portion of telecommunications overspending is caused by having the wrong contracts, plans and features. Vendor contracts often either exceed and inflate costs, or are insufficient and trigger cost overages.
TECHNOLOGY & REPORTING
Understand where every telecom dollar is being spent in one centralized system. Giving the ability to view spending trends/allocations, action items, alerts, executive level reporting & big-data analytics.
Data Usage Monitoring
Management Reporting & Dashboards
Device & Expense Management
Service Ticket Management & Tracking
Procurement Approvals & Tracking
ENTERPRISE TELECOM MANAGEMENT
WIRELESS, WIRE-LINE, DATA, CABLE, CONFERENCING ETC.
Asset management & location audits (wireless & wire-line)
Billing & usage optimization (Incl. credit recovery)
Accounts payable management & payment processing
Help desk support
Roaming pass mgmt., trouble-shooting, SIM swaps, high data usage mgmt., procurement etc.
Monthly bill review and vendor management
Management report customization (I.e.: Cost Center)
Contract management (incl. audits and RFP project mgmt.)
Used device management (data wipes, repair, redeploy etc.)
Mergers & acquisition support